🔵Troubleshooting Intune Device Enrollments: Understanding GUIDs, Registry Paths, and EnterpriseMgmt Tasks
This guide explains how to diagnose Intune MDM issues on a Windows device by using two key locations: Task Scheduler → EnterpriseMgmt Registry → HKLM\SOFTWARE\Microsoft\Enrollments These two locations always contain matching GUID folders , and together they show the full state of the device’s MDM enrollment. 📌 Introduction: Why do these GUID folders exist? When a Windows device enrolls into Intune (MDM) , Windows generates a unique GUID folder for that enrollment. That GUID is used in two places: 🔹 1. Task Scheduler Task Scheduler → Microsoft → Windows → EnterpriseMgmt → {GUID} This folder contains scheduled jobs that handle: MDM sync certificate renewal policy retrieval push notification handling 🔹 2. Registry HKLM\SOFTWARE\Microsoft\Enrollments\{GUID} This folder contains detailed information: tenant ID enrollment type certificate thumbprints renewal status MDM server URLs device identity 👉 Both folders describe the same en...